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Help |
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Is this the first time you’ve purchased a game, logo or ringtone?No worries! We've compiled a set of common questions and answers to help you. Also, check our Compatibility guide to find out if the product is suitable for your handset.If you cannot find the answer to your question, don't hesitate to contact our help centre via our support helpdesk. For more help click here.  Compatibility guideGeneral Ordering InstructionsHow to Order?First time User?Paying by phone, credit card or SMSHow do I "WAP enable" my phone?Polyphonic RingtonesAnimated ScreensaversColour BackgroundsJava GamesRingtones (standard)LogosPicture MessagesVoicemail GreetingsVoicemail PIN information |
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FAQs - How to Order? |
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How to Order? Ordering games, ringtones or games from Yabedo is very easy. First, make sure your phone is compatible with the product you want to buy. We have compiled a compatibility list for you to make it easier to check this. Don’t worry if your phone is not on the list, we add phone makes and models all the time, so please come back and to check it out. You can also email us, and we’ll let you know when we have the service available for you! Once you know your phone is compatible, just go to the product you want to buy. On the final product screen, there are clear instructions of how to buy. If you are in the UK, the easiest is to order by phone. Just dial the number displayed on the page, and don’t forget to make a note of your order number before you ring. You will need this order number so our system can identify the product you are buying. Alternatively, you can also buy by credit card or SMS. Simply follow the instructions on the screen. We offer credit card purchases in more than 20 countries already, and SMS payement on more than 10 networks in more than 5 countries. We try to improve the service all the time and will be adding new countries and payment methods all the time. For games, polyphonic ringtones and colour backgrounds, you will need to have WAP activated on your phone. After ordering the product, we will send you an SMS message with instructions of how to download the final product to your phone. For all other services such as monophonic ringtones and operator logos, we will send the ringtone or logo directly to your phone. If you are unsure about anything, or in the unlikely event that something goes wrong, don’t worry: we have a support team to help you solve the problem. Just fill in the support form or ring the support line on 0870 046 8279. |
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